As business confidence rises Scott Flowers discusses how business has changed in five key areas: employees, suppliers/partners, customers, community and technology.
Read MoreStephen Curry discuses the acceleration of digitization, and how the pandemic has forever changed how customers interact with businesses. Delaying adoption of digital will only limit your ability to compete and shorten the future of your business.
Read MoreThe term “digital banking” has been in flux for at least 30 years as technology has evolved, but its essence is enabling your customers to seamlessly access financial services across devices. This includes a broad array of interactions in addition to mobile and online banking.
Read MoreIt is imperative for banks of all sizes to have a stated client selection strategy. In this article, Dr. Kathleen Gowin, offers a guide for sales management and provides insights for those in the role of compliance and audit with regards to the development of a client selection strategy that fits the needs of their bank.
Read MoreClient selection strategies can be used to guide the sales organization in client acquisition. If after the implementation of your client selection strategy, you discover current client relationships that fall outside the acceptable parameters of your strategy, it may be time to exit those relationships.
Read MoreStephen Curry provides insights around the mortgage IPO boom in his byline for National Mortgage News.
Read MoreLenders must now deliver a seamless customer experience across all channels and devices, while also increasing their emphasis on security protocols to meet customer expectations.
Read MoreIn our new normal, strategic decision-making, continuous innovation, and effective governance are the key ingredients needed in order to achieve long-term success.
Read MoreStrong and stable earnings provide a window of opportunity to raise capital and monetize equity.
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